Terms of Service

1. Acceptance of Terms

By accessing or using the Technous Infotech website (https://www.technous.ai) or engaging any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our website or services. These Terms form a binding agreement between you ("Client," "you," or "your") and Technous Infotech ("Technous," "we," "us," or "our").

2. Services

Technous provides AI strategy and generative AI development, technology and cloud consulting, custom software engineering, product development, and pre-vetted engineering talent placement services. The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate Statement of Work ("SOW") or services agreement signed by both parties.

In the event of a conflict between these Terms and a signed SOW, the SOW governs for that engagement. We may modify, suspend, or discontinue any service with reasonable notice to active clients.

3. Engagements and Talent Placement

For talent placement, Technous provides candidates pre-vetted against your requirements. A 14-day risk-free trial applies per candidate; if the candidate does not meet expectations during this period, you may request a replacement at no additional placement fee. Trial terms and replacement windows are detailed in the placement SOW.

Placement fees, notice periods for releasing a resource, and conversion-to-hire terms (if applicable) are specified in the signed agreement. Clients agree to provide adequate onboarding, access, and feedback to ensure successful placements.

4. Fees and Payment

Fees, billing cycle, and payment terms are set out in each SOW. Unless otherwise stated, invoices are payable within fifteen (15) days of the invoice date in the currency specified. Late payments accrue interest at 1.5% per month or the maximum permitted by law.

All fees are exclusive of applicable taxes, including GST, VAT, and withholding tax, which the Client is responsible for paying unless an exemption certificate is provided. Disputed charges must be reported in writing within ten (10) days of receipt of the invoice.

5. Intellectual Property

Upon full payment of all applicable fees, ownership of custom deliverables created specifically for the Client under a SOW transfers to the Client, to the extent permitted. However, Technous retains all rights to its pre-existing methodologies, frameworks, tools, and any underlying intellectual property developed prior to or independently of the engagement.

Technous may reference the engagement and describe the services delivered in a general manner for marketing purposes, unless the Client requests otherwise in writing. The Client warrants that materials, data, and instructions it provides do not infringe third-party rights.

6. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other, including business plans, technical details, and candidate information. Confidential information is used solely to perform under the SOW and is protected with at least the same care used for its own confidential information.

These obligations survive termination and continue for three (3) years thereafter, except for trade secrets, which remain protected for as long as they qualify as such under applicable law.

7. Warranties and Disclaimers

Technous warrants that services are performed in a professional, workmanlike manner consistent with industry standards. If a deliverable fails to meet this warranty, we will, at our option, re-perform the work or refund the fees paid for the non-conforming portion, provided the issue is reported within thirty (30) days of delivery.

Except for the express warranty above, services are provided "as is." Technous disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that AI outputs or software will be error-free, uninterrupted, or achieve any specific business result.

8. Limitation of Liability

To the maximum extent permitted by law, Technous's total aggregate liability arising out of or relating to an engagement is limited to the fees paid by the Client for the services giving rise to the claim in the twelve (12) months preceding the event. In no event is Technous liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business interruption.

These limitations apply even if Technous was advised of the possibility of such damages. They do not apply to liability for gross negligence, willful misconduct, or breach of confidentiality obligations, or where prohibited by law.

9. Termination

Either party may terminate an engagement for convenience with thirty (30) days' written notice, subject to payment for services performed and reasonable wind-down costs up to the termination date. Either party may terminate immediately for material breach not cured within fifteen (15) days of written notice.

Upon termination, the Client pays for all services rendered and approved expenses incurred through the termination date. Sections concerning intellectual property, confidentiality, warranties, liability, and general provisions survive termination.

10. Website Use

You may use our website for lawful purposes only. You agree not to: attempt to gain unauthorized access to systems or data; introduce viruses, malware, or harmful code; scrape or copy content in violation of our rights; impersonate another person or entity; or use the site in a way that could damage, disable, or impair it.

Content on this website, including text, graphics, logos, and design, is owned by Technous or its licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent, except for brief quotations with attribution.

11. Third-Party Services and Links

Our website may integrate with or link to third-party services (such as analytics, payment processors, and social platforms). Technous is not responsible for the availability, accuracy, or practices of these third parties. Your use of third-party services is governed by their respective terms and policies.

12. Indemnification

The Client agrees to indemnify and hold Technous harmless from claims, damages, and expenses (including reasonable legal fees) arising from the Client's breach of these Terms or a SOW, infringement of third-party rights through Client-provided materials, or misuse of delivered solutions.

13. Governing Law and Dispute Resolution

These Terms and any engagement are governed by the laws of India, without regard to conflict-of-law principles. The parties first attempt to resolve disputes through good-faith negotiation. Unresolved disputes are referred to arbitration in Ahmedabad, India, under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by mutual agreement.

The courts of Ahmedabad, Gujarat, India have exclusive jurisdiction for any interim or ancillary relief. Nothing prevents either party from seeking injunctive relief to protect intellectual property or confidential information.

14. Changes to These Terms

We may revise these Terms at any time. Updated Terms are posted on this page with a new "Last updated" date. For active engagements, the Terms in effect at the time of signing the SOW govern unless the Client agrees in writing to the revised Terms. Continued use of the website after changes constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms or an engagement, please contact us:

Technous Infotech, 1102/03/04 North Plaza, beside 4D Square Mall, Motera, Ahmedabad, Gujarat 380005, India. Email: inquiry@technous.in. Phone: +91 97270 45678.